IT Lifecycle Services
Everything you need to manage end-user computing and data center estates
From IT asset management and device lifecycle management to specialist consulting on Microsoft and Cisco, SHI’s experts can help optimize your IT lifecycle.Speak with a Lifecycle specialist
Streamline the configuration, deployment, management, and optimization across all of your organization’s end-user and data center computing operations.
SHI's broad portfolio of IT Lifecycle Services is designed to help you run frictionless and cost-efficient IT operations, delivering the very best experience to your end users wherever they work. From procurement to retirement, SHI supports you and your organization in acquiring and managing software, devices, and vendor contracts, as well as providing professional and end-user training solutions.
IT Lifecycle Services help you:
Accelerate device acquisition and provisioning
Reduce the lifetime cost of devices
Outsource specialist IT management skills
Improve governance to minimize financial and security risks
Optimize application usage and drive adoptions
Streamline procurement processes and drive efficiencies
Learn more about SHI's range of IT Lifecycle Services:
With SHI, you get complete IT solutions and services designed to help you optimize the processes and costs associated with the acquisition, deployment, support, and adoption of your technology assets.
Microsoft Services from SHI
As one of the world's most experienced Microsoft partners, SHI helps you realize the full value of your Microsoft investments with expert licensing advice, certified cloud planning, professional training services, and end-to-end customer support.
- Enterprise Agreements
- Cloud Solutions Provider (CSP) Agreements
- Microsoft Teams Deployment, Adoption and Training Services
- Azure Solutions and Services
Cisco Services from SHI
From business resiliency with modern infrastructure to unbeatable employee and customer experience, SHI's expertise combined with Cisco technologies helps you succeed in a rapidly evolving business landscape.
Solution practices include:
- Secure Remote Workforce services via digital infrastructure
- Integrated Security services that include SASE architecture, Cisco SD-WAN and Meraki Managed Services
As one of the largest ServiceNow solution providers, we offer advice, mid-contract reviews, and consulting on ServiceNow licenses, including the Now Buying Program, regardless of where they were purchased. Services include:
- ServiceNow Maturity Assessments
- SHI Compass
- ServiceNow Store applications
- SAM for ServiceNow
Software Lifecycle Management
Our experts will help you get the right software and SaaS solutions to the right users at the right price.
From license advisory and volume licensing management, to optimizing contract terms and helping manage renewals, our services span the entire software contract lifecycle:
- Software License Advisory
- Volume Licensing
- Long-Tail Vendor Licensing & Contracting
- Renewals Management & Optimization
Device Lifecycle Management
From acquisition, through configuration and deployment, device support and end-of-life asset recovery, we support your hardware lifecycle helping you stay ahead of potential supply chain disruptions, even ensuring you meet sustainability and compliance goals. Services include:
- Device as a Service
- Leasing and Financing
- Configuration and Deployment
- Support and Maintenance
- Asset Recovery
ITAM & SAM
SHI delivers comprehensive IT and Software Asset Management services that provide the visibility and insights you need to manage your hardware, software, SaaS, and cloud environments.
From managed services to one-off analysis or vendor audit support, we offer range of solutions:
- SAM Managed Services
- Audit Management
- Optimized License Position
- 365 Cost Optimization
- Featured Vendor Services
When innovation is key to your growth, you can't afford to be held back by outdated or under-performing IT. SHI Complete is a next-gen managed service designed to help accelerate IT transformation for SMEs. Your business. Our technical know-how. A winning combination.
- Cloud Infrastructure Management
- Endpoint Management
- Network Management
- Professional Services
- Security Services
- SHI One Portal
IT Lifecycle Services to support the hybrid workforce
With the increase in remote working, your staff is rarely in the same location as IT support teams, so getting the right device in the right hands at the right time requires a new approach. SHI's lifecycle management services, coupled with new device deployment models like Zero Touch X, help you unlock cost savings by streamlining your acquisition, deployment, support, and recovery processes.
Why SHI for IT Lifecycle Services
With millions of devices under management, SHI has the reach and buying power to meet your end-user computing and infrastructure device needs, combined with the services to help you optimize agility, availability, and cost.
Leverage global buying power
As a $12 billion provider of technology solutions, SHI has the buying power to get you a great deal on your hardware and software, from the widest range of vendors and products. Our experts will help you select, deploy, and manage the IT assets you need to meet your organization’s current and future needs.
Lifecycle services expertise
From end-user device provisioning to server builds, Zero Touch deployment to full managed workplace services, SHI offers services tailored to your precise needs. When these are combined with our flexible financing and leasing models, you’re guaranteed to get the right solution for your needs and budget.
We’re ridiculously helpful
Customer success is everything to us at SHI. You’ll find that all of our teams – no matter if they are procurement specialists, integration center professionals, solution architects, support desk staff, or account managers – are ridiculously helpful in a way you may have never experienced before.
Spotlight on IT Asset Management
Whatever your IT estate looks like, SHI can help you manage and optimize it with specialist IT Asset Management services. Our team can help with everything from discovery and inventory of all IT assets to specialist advice on key software publishers like Microsoft, IBM, Oracle and SAP. IT Asset Management services from SHI are ideal for organizations who have no ITAM practice inhouse, or who need additional support to focus on complex vendors and platforms.