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Managed workplace services

Streamline IT operations, empower employees, and optimize costs

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Are the challenges of managing a digital workplace making you feel like you’re behind schedule, with no time to plan for the future? By taking a few steps today, you can position yourself for smarter, less burdensome IT management tomorrow.

Digital technologies are rapidly evolving the workplace — and both employees and customers are taking notice. To stay ahead of your competitors, you need to adapt to and creatively take advantage of these technologies.

However, increasing complexity, high capital expenditure, inconsistent IT support, and poor digital experiences can turn your digital transformation into a complicated challenge.

SHI’s managed workplace services can help you overcome this challenge by strategically managing your technology landscape and aligning it with specific business needs suitable for your industry or sector.

A person wearing a virtual reality headset and interacting with the virtual environment

5 new technology trends that will help make a better modern workplace 

SHI’s modern workplace experts help you avoid passing fads and invest in truly innovative EUC technology.

June 15, 2023

Control costs with tailored IT support services.

New technologies and tools help individuals and businesses remain competitive and relevant in a constantly evolving business landscape.

Our services can scale alongside your growth, providing the right level of support for your entire IT lifecycle without constant reinvestment in hardware and software.

Whether you're a small business or a global enterprise, we have the expertise and resources to help you succeed in your digital transformation journey.

We tailor our managed services so you only pay for the services you need, helping control costs and eliminate the need for a substantial upfront investment in IT infrastructure.

A collection of various electronic devices, including a camera, smartphones, and keyboards, scattered on a dark surface

Old devices? No problem! See how easy lifecycle management can really be 

SHI’s modern workplace experts help you increase sustainability, maximize your ROI, and extend the life of your existing devices.

May 09, 2023

Leverage secure managed services you can depend on.

Dependable support from a trusted partner makes it easy to scale and onboard new tools, technologies, or platforms into your IT environment.

SHI’s managed workplace services cater to all your workplace technology needs, including device configuration and management, platform licensing, updates, change management, and adoption services. We help your teams refocus on core business activities, improving productivity and operational efficiency.

Our services come with diligent care for your cybersecurity, implementing comprehensive measures to protect your sensitive business data. We utilize next-generation security tools and follow stringent compliance standards to safeguard your organization.

A person is sitting on a couch and using a laptop next to a window

Want to keep top talent? Unified endpoint management is here to help 

With SHI, you can empower employees to work where and how they choose without sacrificing security or control.

May 17, 2023

Reduce incidents, outages, and downtime with guaranteed SLAs.

To truly maximize your existing IT investments, you need to ensure the longevity of your devices. If a problem arises, our service level agreements (SLAs) guarantee your operations face minimal disruptions.

Our team is flexible and adaptable, and we can offer customized support, maintenance, and extended warranty coverage to meet your specific device requirements and budget.

At SHI, we also offer 24/7 helpdesk support to ensure you can perform your day-to-day without interruption. Our team of experts is always available to address any IT issues, minimizing downtime and ensuring business continuity.

Two professionals examining a server rack with a diagnostic tool in a well-organized data center

How to extend the life of IT equipment with SHI warranty services 

With SHI warranty services, end-of-life notices don’t have to spell the end of your essential technology.

May 25, 2023

Offer unified experiences that retain (and impress) your talent.

To enhance your productivity, you need to address recurring IT issues, prioritize your user experience, and foster effective collaboration.

We take the time to understand your IT environment and simplify complexities so your users can work more efficiently. Our experts strive to proactively accelerate your business success and enable safe and effective hybrid working backed by customer-centric support teams.

Our managed services can be customized to meet individual users' device or platform needs and preferences with proactive support. This personalized approach ensures a seamless, user-friendly experience that boosts satisfaction and productivity, helping you retain your talent.

A person working on a laptop at a table with a coffee cup beside them, in a bright office setting

Digital employee experience: What is it and why does it matter? 

The ideal digital employee experience needs to foster an engaging, productive, and inclusive workplace.

May 25, 2023

Gain valuable insight into how you can simplify your IT landscape while empowering your users.

A person is participating in a virtual meeting with multiple people on the screen, while another person is working on a laptop nearby
On-demand recording

How to simplify IT support and improve the hybrid workplace — at the same time 

SHI’s “Solve what’s next” webinar series explores multivendor support for quick issue resolution.

December 08, 2023
A close-up of a person's hand holding a stethoscope and checking a cellphone in front of a laptop

With job growth comes employee device needs and heightened security 

SHI’s Microsoft experts and cybersecurity solutions set you up for success as your mobile workforce needs increase.

March 08, 2023
A group of five people sitting on a couch in a well-lit room

Introducing the EUC magazine: Embrace the future of work with SHI 

SHI is proud to introduce the EUC magazine, delivering deep industry knowledge from our modern workplace experts.

November 06, 2023
A person is multitasking, using a smartphone in one hand and typing on a laptop with the other in a well-lit room with bookshelves filled with books

How Zero Touch X makes it easy to deploy custom devices directly to hybrid workers 

SHI’s over-the-air provisioning solution modernizes how you deploy devices to hybrid and remote users.

August 23, 2023

Ready to simplify your IT operations with a holistic approach?

Contact us today to get started!

Schedule a free discovery session