Get to know SHI
Solve what's next with your total IT partner
Selecting, sourcing, and managing IT is a big challenge that demands a big solution. SHI guides customers to better technology decisions by combining the scale and portfolio of a global solutions integrator with the resources and personal service of a local VAR.
35 years on, we’re still passionate about delivering exceptional value and experience as we help customers select, deploy, and manage technology.
From humble beginnings as a $1 million software reseller to becoming a $15 billion global solutions integrator, we haven’t lost our obsession with customer service.
For 35 years, our customers have known that:
You can trust SHI. More than 17,000 organizations already do, and we have premier-tier status with almost every leading software publisher and hardware vendor.
You can depend on SHI. Our personalized approach shortens decision cycles, and our 1,000+ technical resources ensure your projects are delivered on time.
You can find SHI where you need us — whether it’s local or global. With nearly 7,000 employees and 30+ offices around the world, plus integration centers in the U.S., U.K., Europe, and Asia, we have the reach to support you wherever you are.
SHI is proud to be the largest Minority- and Woman-Owned Business Enterprise (MWBE) in the United States.
"We don't 'target' customers, we talk to them. We understand where they are and where they need to go. Then we help them select, deploy, and manage the technology that will get them there."
- Thai Lee, President and CEO
Our Co-Founder, President, and CEO: Thai Lee
Since co-founding a regional, software-only reseller named Software House International in 1989, Thai Lee has served as the only President and CEO of the global IT solutions provider now recognized as the largest Minority/Woman-Owned Business Enterprise (MWBE) in the United States.
In addition to her responsibilities at SHI, Thai is Dean of the Advisory Board at Harvard University, a Life Trustee of Amherst College, and proud mom to two great kids!
Meet our leadership team
SHI at a glance
Nationally certified as a minority- and woman-owned business

National Minority Supplier Development Council

Women’s Business Enterprise National Council
Consistent growth since 1989
$15B
2024 gross sales
99%
Customer retention rate
Global presence throughout North America, EMEA, and Asia-Pac
6,000
Employees worldwide
1,000+
Technical resources
SHI Group of Companies
Stratascale supports the cybersecurity needs of Fortune 1000 organizations that value dealing with proven innovators, technologists, and practitioners who bring years of hard-earned experience to your most pressing business challenges.
SHI Locuz leads with security to solve complex business and technical challenges for global customers. From designing and implementing IT infrastructure for moon missions to building a tsunami warning system, solving human challenges with technology is in our DNA.
Recognized by customers, partners, and the industry
CRN
Managed Service Provider 500 — Elite 150
2024
