Customer Success Stories

Our innovative solutions and services – put to the test.

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Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their infrastructure, end-user computing, cybersecurity, and IT optimization challenges.

Explore our customer testimonials and case studies to see how we've helped organizations like yours improve productivity, enhance security, and reduce costs.

Case Studies

Two men in a steel warehouse working

SHI delivers scalable IT strategy that enhances visibility and controls risk  

To support growth and gain control over a sprawling IT environment, this manufacturer turned to SHI’s SOS expertise.

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Recurring licensing reviews surface over $1 million in cost avoidance for a Kansas health plan  

SHI's recurring Microsoft licensing reviews gave Kansas's largest health plan the visibility and governance structure needed to surface over $1 million in previously unquantified risk.

A healthcare professional in blue medical attire consults with a patient in an indoor setting. The professional holds a notepad and pen, likely taking notes during the consultation.

SHI delivered millions in savings and peace of mind for a not-for-profit health system  

When managing a sprawling software estate across Microsoft, Oracle, and VMware environments, a not-for-profit health system needed more than a point-in-time audit — they needed a partner built for the long haul.

A person in a lab coat and gloves is using a microscope in a laboratory

Turning licensing suspicions into $66,000 in realized savings  

What began as an unquantified suspicion about licensing inefficiency ended with a 75% reduction in Microsoft overspend and a governance foundation built to last.

A scientist in a lab coat and gloves is examining a blue liquid in a test tube while holding a tablet, with colleagues working in the background

How ongoing ITAM advisory turned licensing complexity into $41.5M in negotiated savings  

SHI's IT Asset Management services helped a biopharma giant achieve significant cost savings, optimize their cloud strategy, and maintain Microsoft compliance.

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Managed ITAM services that turn licensing complexity into confidence  

SHI provided a managed ITAM service integrating license data, compliance reporting, and ongoing Microsoft licensing advisory.

Students high five each other while using handheld esports devices

SHI and ASUS are powering esports and learning with Ally X  

SHI deployed ASUS Ally X handhelds to support esports and collaborative learning in the classroom.

Government employee working on updated equipment thanks to SHI

Outdated infrastructure slowed down critical services until SHI offered a smarter IT strategy  

SHI helped transform legacy systems, enhance endpoint security, and simplify IT operations across departments.

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Global insurance leader achieves 70% Microsoft Azure cost reduction with SHI  

SHI provided Microsoft Azure optimizations and insights, reducing compute costs by 70% and saving $170K/month.

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Global service company achieves 25% Azure cost savings with SHI  

SHI configured CloudHealth on Azure, set cost policies, and achieved 25% savings in 5 months with ongoing optimization.

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SaaS leader saves $28.3M via SHI’s cost governance and resource management strategy  

SHI’s ITAM specialists employed cutting-edge cost management strategies to significantly slash expenses.

Find out how SHI can help support your upcoming IT initiatives.

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