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Warranties

HP Poly+ - Extended service agreement

€3,836.00
 In Stock
HP Poly+ - Extended service agreement
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Quick Details
  • advance hardware replacement (for video conferencing devices)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
  • must be purchased with service contract
  • for Poly RealPresence Collaboration Server 1831
  Additional Details
Price: €3,836.00
Mfr Part #: P71831112
SHI Part #: 46389717
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHP Poly+ - Extended service agreement - advance hardware replacement (for video conferencing devices) - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract - for Poly RealPresence Collaboration Server 1831
ManufacturerHP, Inc.
MSRP€3,500.00
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForPoly RealPresence Collaboration Server 1831 IP and ISDN 50x1080p30/100x720p/200xSD for RealPresence Clariti
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
General
Class of EquipmentVideo conferencing devices
Covered ConfigurationsIP and ISDN, no licenses
Full Contract Period1 year
LocationShipment
Pricing TypeMust be purchased with service contract
Response TimeNext business day
Service AvailabilityBusiness hours
Service IncludedAdvance hardware replacement
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HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly RealPresence Collaboration Server 1800 IP only 5x1080p60/10x1080p30/20x720p/40xSD
€14,768.00
HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 3 years
  • shipment
  • response time: NBD
MSRP €505.95 €490.00
HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 3 years
  • shipment
  • response time: NBD
  • for Poly TC8
MSRP €303.95 €294.00
HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 1 year
  • shipment
  • response time: NBD
  • for Poly TC8; Poly TC8
€123.00
HP Poly+ - Extended service agreement
HP Poly+ - Extended service agreement
  • advance hardware replacement (for video conferencing devices)
  • 3 years
  • shipment
  • response time: NBD
MSRP €848.95 €821.00