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Poly+ Partner - Extended service agreement


MSRP€164.95
€139.00
 In Stock
Poly+ Partner - Extended service agreement

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Quick Details
  • advance hardware replacement (for codec only)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
Poly+ Partner - Extended service agreement
  • advance hardware replacement (for codec only)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
  • must be purchased with service contract
  Additional Details
Price: €139.00
MSRP: €164.95
Mfr Part #: P85660160
SHI Part #: 46389739
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPoly+ Partner - Extended service agreement - advance hardware replacement (for codec only) - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract
ManufacturerHP, Inc.
MSRP€164.95
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
General
Covered ConfigurationsCodec only
Full Contract Period1 year
LocationShipment
Pricing TypeMust be purchased with service contract
Response TimeNext business day
Service AvailabilityBusiness hours
Service IncludedAdvance hardware replacement