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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention


€860.00
HPE Pointnext Tech Care - extended service agreement - 3 years - on-site

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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: P06478R-B21, P06479-291, P06479-AA1, P17078-B21, P17079-B21, P17080-B21, P17081-B21
  Additional Details
Price: €860.00
Mfr Part #: HV6Y4E
SHI Part #: 42454899
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: P06478R-B21, P06479-291, P06479-AA1, P17078-B21, P17079-B21, P17080-B21, P17081-B21
ManufacturerHewlett Packard Enterprise
MSRP€697.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P06476-291, P06476-371, P06476-AA1, P06476-B21, P06476R-291, P06476R-B21, P06477-291, P06477-371, P06477-AA1, P06477-B21, P06477R-291, P06477R-B21, P06478-291, P06478-371, P06478-AA1, P06478-B21, P06478R-291, P06478R-B21, P06479-291, P06479-AA1, P17078-B21, P17079-B21, P17080-B21, P17081-B21
Details
Service & SupportExtended service agreement - parts and labor - 3 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ Comprehensive defective material retention - 3 years
General
Full Contract Period3 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor