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Poly+ - Extended service agreement


€3,989.00
 In Stock
Poly+ - Extended service agreement

Mfr Part #:
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Quick Details
  • advance hardware replacement (for IP and ISDN, no licenses)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
Poly+ - Extended service agreement
  • advance hardware replacement (for IP and ISDN, no licenses)
  • 1 year
  • shipment
  • business hours
  • response time: NBD
  • must be purchased with service contract
  • for Poly RealPresence Collaboration Server 1831
  Additional Details
Price: €3,989.00
Mfr Part #: P71831112
SHI Part #: 46389717
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionPoly+ - Extended service agreement - advance hardware replacement (for IP and ISDN, no licenses) - 1 year - shipment - business hours - response time: NBD - must be purchased with service contract - for Poly RealPresence Collaboration Server 1831
ManufacturerHP, Inc.
MSRP€3,500.00
UNSPSC81112300
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForPoly RealPresence Collaboration Server 1831 IP and ISDN 50x1080p30/100x720p/200xSD for RealPresence Clariti
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
General
Covered ConfigurationsIP and ISDN, no licenses
Full Contract Period1 year
LocationShipment
Pricing TypeMust be purchased with service contract
Response TimeNext business day
Service AvailabilityBusiness hours
Service IncludedAdvance hardware replacement