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HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention

€5,576.00
 In Stock
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 9x5
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
  • for P/N: P53925-B21, P54198-B21, P55080-291, P55080-AA1, P55081-291, P55081-AA1, P57844-B21
  Additional Details
Price: €5,576.00
Mfr Part #: H79J1E
SHI Part #: 45628164
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for P/N: P53925-B21, P54198-B21, P55080-291, P55080-AA1, P55081-291, P55081-AA1, P57844-B21
ManufacturerHewlett Packard Enterprise
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P53921-B21, P53925-B21, P54198-B21, P55080-291, P55080-AA1, P55080-B21, P55081-291, P55081-AA1, P55081-B21, P57844-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 4 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - knowledge base access - 4 years
  • Technical support - remote diagnosis - 4 years
  • Technical support - visual remote guidance - 4 years
  • New releases update - 4 years
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - web support - 4 years
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Comprehensive defective material retention - 4 years
General
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor