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HPE Pointnext Tech Care Critical Service


€1,782.00
 In Stock
HPE Pointnext Tech Care Critical Service

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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: P44718-AA1, P44719-371, P44720-291, P44720-371, P44720-AA1, P44722-291, P44722-371
  Additional Details
Price: €1,782.00
Mfr Part #: H76K7E
SHI Part #: 44587304
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: P44718-AA1, P44719-371, P44720-291, P44720-371, P44720-AA1, P44722-291, P44722-371
ManufacturerHewlett Packard Enterprise
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P44718-001, P44718-291, P44718-371, P44718-421, P44718-AA1, P44719-001, P44719-371, P44720-001, P44720-291, P44720-371, P44720-421, P44720-AA1, P44722-001, P44722-291, P44722-371, P44722-421, P44723-B21, P44724-B21, P44725-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 3 years
  • Technical support - remote diagnosis - 3 years
  • Technical support - visual remote guidance - 3 years
  • New releases update - 3 years
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 3 years
  • Technical support - outage management - 3 years
General
Full Contract Period3 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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