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HPE Pointnext Tech Care Basic Service


MSRP€2,311.00
€2,251.00
 In Stock
HPE Pointnext Tech Care Basic Service

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for hardware only)
  • 5 years
  • on-site
  • 9x5
HPE Pointnext Tech Care Basic Service
  • Extended service agreement
  • parts and labor (for hardware only)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • OEM
  • for P/N: P35902-B21, P35903-B21, P35904-B21
  Additional Details
Price: €2,251.00
MSRP: €2,311.00
Mfr Part #: H29XKE
SHI Part #: 43196280
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labor (for hardware only) - 5 years - on-site - 9x5 - response time: NBD - OEM - for P/N: P35902-B21, P35903-B21, P35904-B21
ManufacturerHewlett Packard Enterprise
MSRP€2,311.00
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P35902-B21, P35903-B21, P35904-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - knowledge base access - 5 years
  • Technical support - remote diagnosis - 5 years
  • Technical support - visual remote guidance - 5 years
  • New releases update - 5 years
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - web support - 5 years
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
General
Covered ConfigurationsHardware only
Full Contract Period5 years
LocationOn-site
Pricing TypeOEM
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor